Frequently Asked Questions

1. How can I contact Satnok for support? You can reach our support team via email at support@satnok.com . We strive to respond to all inquiries promptly within our business hours.

2. What are your business hours? Our business hours are 06:00 PM (GMT-05:00) Eastern Standard Time (New York).. Our team is available to assist you during these times.

3. Do you ship internationally? Currently, we only ship within the United States. We are working on expanding our shipping options in the future.

4. What payment methods do you accept? We accept major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal for online payments.

5. How long does shipping take? Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 1/2 Day, and delivery can take 3/4day. You will receive a tracking number once your order has been shipped.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within [insert return period here] for a refund or exchange. Please refer to our Returns & Exchanges page for more details.

7. Are your products covered by a warranty? Yes, we offer a [insert warranty period here] warranty on all our products. If you encounter any issues with your purchase, please contact our support team for assistance.

8. Can I cancel or modify my order after it has been placed? We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or m odified.

9. Do you offer bulk discounts for large orders? Yes, we offer discounts for bulk orders. Please contact our sales team at for inquiries regarding bulk pricing.

10. How do I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or the carrier’s website.

If you have any other questions or concerns not addressed here, please don’t hesitate to contact us. We’re here to help!

Contact Information

Support – 24/7
Store name: Satnok
Store Mail: support@satnok.com
Store Phone: +1 585-832-0383
Store Location: 134-13 Booth Memorial Ave, Flushing, NY 11355, USA

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