30-Day Warranty

Thank you for choosing Satnok for your shopping needs. We stand behind the quality of our products and offer a 30-day warranty to ensure your satisfaction. This warranty covers manufacturing defects and malfunctions under normal use conditions.

Warranty Coverage

Our warranty covers the following within 30 days of purchase:

  1. Manufacturing Defects: If your product has any defects in materials or workmanship, we will replace it or offer a refund.
  2. Malfunctions: Should your product malfunction due to normal use, we will either repair it, replace it, or provide a refund, depending on the circumstances.

Exclusions

Please note that our warranty does not cover:

  • Damage caused by misuse, abuse, or neglect.
  • Normal wear and tear.
  • Damage resulting from accidents, unauthorized modifications, or alterations.
  • Products purchased from unauthorized resellers.

Making a Warranty Claim

To make a warranty claim, please follow these steps:

  1. Evaluation: Our support team will review your claim and determine if it meets the warranty criteria. If further evaluation is necessary, we may request additional information or photos.
  2. Resolution: Once your claim is approved, we will provide instructions for returning the product, if applicable. Depending on the circumstances, we will either repair, replace, or refund your product.

Contact Us

  • Support – 24/7
  • Store name: Satnok
  • Store Mail: support@satnok.com
  • Store Phone: +1 585-832-0383
  • Store Location: 134-13 Booth Memorial Ave, Flushing, NY 11355, USA
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